Fraud Awareness

Fraud Awareness Articles

Member Action

Report an Identity Compromise (SIN and DOB)

  • Contact all financial institutions and assign a unique password to all accounts to prevent future account takeovers. Review account statements to validate recent activity. 
  • Contact credit reporting agencies to have a security memo placed on your personal credit report to prevent fraud applications from being approved in your name.  Review your credit report to ensure recent credit inquiries and trades are valid:
  • Equifax Fraud Victim Assistance: 1.800.465.7166
  • Trans Union Fraud Victim Assistance Department: 1.800.663.9980
  • Contact Human Resources Development Canada to report a compromised Social Insurance Number: 1.800.206.7218.
  • Contact Canada Post to inquire if any requests to redirect mail have been submitted in your name, or to report any irregularities in your mail delivery (e.g. opened envelopes, missing statements): 1.800.267.1177 or
  • Report the incident to local law enforcement, obtain the incident# and officer’s name and phone number for future reference.
  • Report incidents to Canadian Anti Fraud Centre at or 1.888.495.8501 (provide local law enforcement incident#)

Member Prevention

  • Slam the Scam - Protect yourself against fraud - click here to learn more
  • Do not respond to email, letters or phone solicitations offering deals that sound too good to be true.
  • Do not respond to email, letter, or phone requests for personal information such as your SIN, date of birth, PIN, CVC2, card number, or other account information.
  • Always verify  the authenticity of incoming MasterCard or Visa security calls prior to responding.  
  • Report scam attempts to Canadian Anti Fraud Centre at 1.888.495.8501 or email:

Click here for link to Competition Bureau website.


Microsoft Security Videos

Click here for link to video.


Online Scam Quiz

Click here for Online scam quiz.